Positive Review Analysis
Review Collection:
I will go to Google Maps and search Abbey Road Studios. Then, I will sort the reviews by “Highest rating”.
Analyzing Positive Review
First Analysis:
I entered this prompt into Chat GPT: “What are the customers most satisfied with based on the reviews?” Then, I copied and pasted some of the 5-star reviews into Chat GPT.
Result:



Second Analysis:
I copied and pasted this prompt into Chat GPT: “Extract positive keywords from those reviews, and analyze the frequency and associations of these keywords.” I also copied and pasted this prompt into Chat GPT: “What would be suggestions from the findings?”
Result:




Recommendation:
I copied and pasted this prompt into Chat GPT: “What would be suggestions from the findings?”
Result:



Negative Review Analysis:
Review Collection:
I will go to Google Maps and search Abbey Road Studios. Then, I will sort the reviews by “Lowest rating”.
Analyzing Negative Review
Final Analysis:
I entered this prompt into Chat GPT: “What are the customers least satisfied with based on the reviews?” Then, I copied and pasted all of the 1- and 2-star reviews into Chat GPT.
Result:


Second Analysis:
I copied and pasted this prompt into Chat GPT: “Extract negative keywords from those reviews, and analyze the frequency and associations of these keywords.”
Result:



Recommendation:
I copied and pasted this prompt into Chat GPT: “What would be suggestions from the findings?”
Result:




Image Source:
https://www.abbeyroad.com/news/abbey-road-open-house-monday-9-august-sunday-15-august-2970